Information on cookies and data protection

Making
contact: If you contact us via a contact form on this website, by email or by telephone, we will process the personal data that you voluntarily provide to us when making contact. This may include, in particular, your name, your email address, your telephone number and the content of your enquiry.
This data is processed solely for the purpose of dealing with your enquiry, responding to any follow-up questions, carrying out pre-contractual measures or fulfilling an existing contractual relationship.

Purpose of processing:
Processing and responding to enquiries, communicating with prospective and existing customers, carrying out pre-contractual measures, and managing business correspondence.
Legal basis:
Article 6(1)(b) of the GDPR (contract or pre-contractual measures) and – where no contractual relationship exists – Article 6(1)(f) of the GDPR (legitimate interest in efficient and transparent communication).
Retention period:
The data provided when making contact will only be stored for as long as is necessary to process the enquiry. Data will only be stored for any longer if statutory retention obligations apply or if the data is required to assert, exercise or defend legal claims.
Recipients:
Your data will be disclosed exclusively to those internal departments entrusted with processing your enquiry. Where external service providers (e.g. hosting or IT service providers) are involved, this will take place exclusively within the framework of data processing on behalf of the controller in accordance with Article 28 of the GDPR.

Cookies & similar technologies
Our website uses cookies and similar technologies (e.g. local storage). These are small files or pieces of information that can be stored on or read from your device in order to provide basic functions, save settings or enable audience measurement and marketing.

• Technically necessary cookies: required for the website to function properly (e.g. page navigation, security, storing consent).
• Optional cookies: statistics, marketing and convenience features (e.g. web analytics, embedded content).

Cookie consent:
Where cookies are not strictly necessary, we will only set them once you have given your consent via our consent banner. You may amend or withdraw your consent at any time with future effect.
Retention period: depends on the specific cookie (session cookies until the browser is closed; persistent cookies until they expire or are manually deleted).
You can also delete or block cookies via your browser settings. If you disable cookies, the functionality of the website may be restricted.

Web analytics with Google Analytics 4 (GA4)
Provided you have given your express consent, we use the web analytics service Google Analytics 4 (GA4) on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics 4 uses cookies and similar technologies to collect and analyse information about the use of the website. In Google Analytics 4, too, these reports are provided exclusively in aggregated form. In particular, the following data may be processed:

• pages visited and interactions
• technical information about the device (e.g. browser type, operating system)
• Approximate location information
• truncated IP address

The information collected is used to analyse user behaviour on the website, to compile reports on website activity and to continuously improve our online offering.

Purpose of processing:
audience measurement, analysis of user behaviour and optimisation of the website’s content, structure and performance.
Legal basis:
Article 6(1)(a) of the GDPR (consent). Processing takes place exclusively following your active consent via the consent management tool used.
Recipients / data processing:
Google processes the data on our behalf. When using Google Analytics 4, data may be transferred to third countries (in particular to the USA). Further information on this can be found in the section ‘Data transfer to third countries’.
Retention period:
The retention period for the data collected depends on the settings configured in Google Analytics 4 and shall not exceed the periods specified by Google. Event data is automatically deleted as soon as the specified retention period has elapsed.
Withdrawal of consent:
You may withdraw your consent at any time with future effect via the cookie settings on this website.
Further information:
Details regarding data processing by Google can be found in Google’s privacy policy.
Note: Details on data processing by Google can be found in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de

IP anonymisation
We use Google Analytics with IP anonymisation enabled. This means that your IP address is truncated before further processing, so that it cannot be readily linked to you personally.
In exceptional cases, a full IP address may be transmitted to a Google server and truncated there. Google uses the processed information to analyse website usage, compile reports on website activity and provide other services relating to website usage.

Browser plug-in
: Regardless of whether you have given your consent via the consent banner, you can also prevent Google Analytics from collecting and processing your usage data by installing the browser add-on provided by Google:
https://tools.google.com/dlpage/gaoptout?hl=de
Please note: If you have blockers or restrictions enabled, certain website functions may be limited.

Demographic characteristics
: Provided that this feature is enabled and you have given your consent, Google Analytics may provide reports on demographic characteristics (e.g. age ranges, gender, interests). According to Google, this information is derived, amongst other sources, from interest-based advertising and data from third parties, and is generally presented in aggregated form.

• Purpose: to gain a better understanding of target audience interests and to optimise content.
• Legal basis: Article 6(1)(a) of the GDPR (consent).
• Opt-out: You can reduce or opt out of personalised advertising in your Google Account or via Google’s advertising settings. Click here to visit the Google Safety Centre: https://safety.google/intl/de_ALL/settings/privacy-settings/

Google Maps
Maps from the Google Maps service may be embedded on our website. The provider is usually Google Ireland Limited (see above). OpenCorpData
When you access pages containing embedded maps, data (in particular your IP address and technical information; and, where applicable, location data if authorised by your device) may be transmitted to Google and processed there. Processing may take place in third countries.

• Purpose: convenient display of maps and locations, route planning.
• Legal basis: Article 6(1)(a) of the GDPR (consent) – provided that the map is only embedded after consent has been given; otherwise, Article 6(1)(f) of the GDPR applies only where embedding is technically essential (which is generally not required in practice).
• Further information: Google Privacy Policy: https://policies.google.com/privacy?hl=de

YouTube
We can embed videos from the YouTube platform. YouTube is a service provided by Google. Google Privacy Policy & Terms
of Service When you visit a page containing embedded YouTube content, a connection is established with YouTube/Google servers. In doing so, personal data (e.g. IP address, device information, page visited) may be processed. If you are logged into your YouTube/Google account, YouTube may associate your use of the site with your profile; you can prevent this by logging out.

• Purpose: Display of video content.
• Legal basis: Article 6(1)(a) of the GDPR (consent) – recommended in particular for active embeds/tracking.
• Further information: Google/YouTube privacy policy: https://www.google.de/intl/de/policies/privacy

Meta plugins (Facebook, Instagram, WhatsApp)
Our website may incorporate features or plugins from Meta’s social networks. The data controller in the EU is usually Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Ireland. https://opencorporates.com/companies/ie/462932
When you visit a page containing a Meta plugin, a direct connection may be established between your browser and Meta’s servers. In the process, data (e.g. IP address, device/browser information, page visited) may be transmitted to Meta. If you are logged in to Facebook, Meta may associate your visit with your user account. If you do not wish this to happen, please log out before visiting our website.

• Purpose: Interaction and reach via social media functions.
• Legal basis: Article 6(1)(a) of the GDPR (consent), provided that the plugin is only loaded after consent has been given (recommended, e.g. a two-click solution or consent-controlled loading).
• Further information: Meta’s (Facebook) privacy policy: https://de-de.facebook.com/policy.php

Your rights
: In accordance with the GDPR, you are entitled, in particular, to the following rights:

• Right of access (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Objection to processing on the basis of legitimate interests (Art. 21 GDPR)
• Withdrawal of consent with future effect (Article 7(3) of the GDPR)

If you believe that the processing of your personal data infringes data protection law, you may lodge a complaint with a supervisory authority. In Austria, this is the Data Protection Authority.